specialists of tour operators and agencies

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Гонта Ярослава
Gonta Yaroslava

Interaction with the "difficult" passenger of an aircraft

Duration of training: 16 hours (8 hours - self-study; 8 hours - classroom)
Teaching methods: self-study, seminars, training, lectures
Ridha Aditya Nugraha
Nugraha Ridha Aditya
Berin Ridjanovic
Ridjanovic Berin

Passenger rights protection under the International air law and the EU law

Duration of training: 16 hours
Teaching methods: seminars, lectures
Гонта Ярослава
Gonta Yaroslava
Ksenia Shunkova
Shunkova Ksenia

Panic attacks on board of the aircraft

Duration of training: 5 hours
Teaching methods: seminars, training
Гонта Ярослава
Gonta Yaroslava
Ksenia Shunkova
Shunkova Ksenia

Panic at the Airport

Duration of training: 5 hours
Teaching methods: seminars, training
Гонта Ярослава
Gonta Yaroslava

Interaction with the passenger with aerophobia and other cases of panic attacks

Duration of training: 8 hours
Teaching methods: lectures, seminars, training